First and foremost, know Best Western is focused more than ever on the health and safety of our guests and associates – your well-being is our top priority. Hygiene and cleanliness have never been more important to us. We have been officially recognized as an Alachua County "Stay Safe" hotel. It is with your health and well-being in mind that we have launched the “We Care Clean” program.

First, we have put in place enhanced safety practices at the front desk and in the lobby.  We are minimizing your contact with staff – streamlining check-in and check-out processes.  We practice social distancing by ensuring a safe distance for interactions and we disinfect anything you might touch. We have established strictly enforced cleaning schedules for lobby furniture and fixtures and have installed hand sanitizing stations throughout the hotel.  Our associates are instructed not to come to work if they are not well.  We have frequent safety and wellness training and we stress the importance of wellness and strict adherence to our safety protocols.

Second, prior to your stay, your room will be sanitized, disinfected and closely inspected.  Every guest room is sanitized using ultraviolet equipment and every high touch point cleaned with chemicals aimed at killing the COVID-19 virus – door handles, light switches, thermostats, desk areas, hangers, television remotes, alarm clocks, coffee makers, telephones and all bathroom fixture handles and touch points.  Housekeepers wear gloves and masks. All linens have been washed in chemicals aimed at killing the virus, at high-heat temperatures.  Knowing you want to practice safe social distancing, stay-over service will not be provided unless specifically requested by 9:00 AM.  Clean towels are always available to be left at your door, or in your room if you are away.

Third, we have implemented a new, more robust breakfast program that ensures the food you receive is safe and healthy.  We have brought back freshly prepared hot items, such as scrambled eggs, bacon & sausage, grits, breads, assorted cold cereals with milk, assorted yogurts, assorted juices, coffee, decaf and teas, served by hotel staff.  Importantly, breakfast area tables and chairs are sanitized regularly.  Our promise is to provide a quality breakfast while respecting your safety and well-being are paramount.  

Forth, public restrooms, fitness center and swimming pool/Jacuzzi are cleaned on closely monitored schedules 

Regarding our meeting and banquet spaces, all chairs, tables and equipment are sanitized before and after each use and we recommend guests use social distancing when meetings are in progress.  Our sales, catering and conference services team are available to assist in planning your event while adhering to current CDC social distancing recommendations.

We stand ready to deliver a safe, clean hotel as “We Care Clean” is our new standard.